- #Limit to dial calls on a lead vicidial how to#
- #Limit to dial calls on a lead vicidial install#
- #Limit to dial calls on a lead vicidial registration#
List Name: List name between 2 to 20 characters.Login as Administrator and click on 'lists'. Domain proxy section: Select 'Register with domain and receive incoming calls' and 'Send outbound via domain'.Ĭlick on apply and the softphone will automatically register with the server provided you enter correct details.Ģ.2 Uploading leads into the default campaignįor uploading leads, first create a list, assign it to the default campaign then upload leads into that list.Domain. (will be provided on registering for demo).Password: abcxyz (will be provided on registering for demo).Password and domain will be provided to you when you register for the demo. Right click on the phone, select 'SIP Account settings' then click on ADD to configure your SIP phone.Įg below shows phone cc701 being configured. Then goto 'Advanced settings' -> 'Audio codecs' section, disable all codecs except speex.Ģ.1.3. Right click on the phone and select 'options' menu.
#Limit to dial calls on a lead vicidial install#
Download X-Lite from here and install it.Ģ.1.2. ( Update: video tutorial of this) Steps involved are as follows:Ģ.1.1. Any other softphone should work just fine. Modifying campaign settings is described later in this section.įor this tutorial we use the X-Lite softphone. Please note that you can also modify your campaign settings if you want to, but mostly it would not be required. Upload leads into the default campaign.There are just 2 things you need to do to run your VICIdial server demo: For the hosted dialer demo we have already configured a VoIP trunk (carrier) for you. Carrier: A carrier is a VoIP trunk provided by the VoIP service provider to route your incoming/outgoing calls.Campaign: A default campaign named 'Campaign 01' is already created for you.For security reasons these are different from the phone username and password put into the softphone agents need to use phone login from 701 to 710 with password same as phone login. When the agent logs in to his web interface, he is asked for the phone login and password. Phone username and password go into the softphone for registering them to the VICIdial server (described below). 10 Phones are created with username cc701 to cc710 and password provided to you when you register for the hosted dialer demo. Agent login start from agent-id 7771 to 7780 with password same as agent-id. Agents/Phones login: 10 Agents are already created.Section 2 and 3 will help you get up and running with using Hosted VICIdial Demo.Īfter you register for the dialer demo and log into your VICIdial server, you will find that most of the activities you need to perform as a VICIdial administrator are already done for you. It will make most sense to someone who has some experience operating a predictive / auto dialer.
#Limit to dial calls on a lead vicidial how to#
This tutorial briefs you on how to use the Hosted VICIdial Demo with a SIP phone. If not, you must use a SIP phone to take the demo.
#Limit to dial calls on a lead vicidial registration#
If the phone number you gave us at registration is amongst 35 low cost destinations, you will receive a call on that number when you login as an agent.
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